AI in Travel

Today's podcast looks at AI-powered travel tools, airlines suing to protect junk fees, and Booking's European challenge.

Though ChatGPT still has issues and many of its features are in experimental phases, the continued updates paint a clearer picture of the future digital travel assistant.

Though the new Alaska Airlines AI flight search tool has issues, it's an early glimpse at how the future of airline loyalty tech and search could look.

The airline industry is on the brink of a technology revolution that will bring both challenges and opportunities. Despite the obstacles, executives are preparing themselves for a future where technology will play a pivotal role in enhancing profitability through process efficiencies, particularly within the revenue management function.

Incoming CEO Ariane Gorin said she plans to focus on driving traffic, lifting conversion rates, and expanding margins after taking the helm from departing chief Peter Kern on May 13.

Airbnb is finally taking a big, expensive swing into the experiences category with its launch of "Icons." The non-traditional accommodations come with a non-traditional business model – they’ll be free or low-cost to guests (but they want you to post them to your socials). And Chesky promises things will only get “crazier.”

These AI-powered smart glasses offer an early glimpse at what on-the-go virtual travel assistants could be.

Amadeus is still determining how much more efficient generative AI makes the workplace, but employees were clear that they want to keep it.

Google just a few weeks ago shared updates about AI-powered travel features in some of its products. Now it's adding more.

We are hosting two back-to-back events: Skift Data + AI Summit and Skift Short-Term Rental Summit in New York City at Dotdash Meredith this June.