Travel Loyalty News

If you like the airline caste system, then you'll probably like United's new boarding system, and at least lowly card members get to board a little earlier.

Superfly's Superbox is very convenient answer -- assuming there are no privacy issues -- for getting around airlines who seem hell-bent on making tracking miles difficult for their loyalty program members. It wouldn't be surprising, though, if some of these airline abstainers object to this latest workaround.

Etihad's investment amounts to a rescue plan for Air Berlin, and is part of Etihad's plan to foster a multi-carrier frequent flyer program.

The joint venture will have less of an impact on travelers than that of a full merger, but frequent flyers and premier passengers will reap the best benefits between shared lounges and mile points.

Hotels offering late checkouts and airlines like ANZ help business travelers comfortably kill time between checkout and takeoff, a great way to build customer loyalty.

There’s nothing Mad Men about flying today except for loyalty programs’ continued courting of male passengers. Both sexes will take note when a brand adds touches that titillate their distinctive tastes.

This is a big win for Points.com, and gives Rapid Rewards members more flexibility in redeeming and trading their points.

This is a timely launch in Indonesia where an improved economy boosted business travel by 54 percent during the first half of 2012.

Virgin excels at design inside its aircraft and in the airport. Now if it could only design its balance sheets with the same flair.

The site carries a clever value proposition for its intended audience and the prospect of double dipping into loyalty programs, but its biggest obstacle will be clearly outlining its benefits and converting bookers.