Travel Loyalty News

If you have an airline-branded credit card, you may think you're getting a free ticket. It is free — for you. But often someone is paying for it.

It's now easier and simpler to join Radisson Rewards and qualify for elite status, though it's slightly harder to earn points for free rooms.

American Airlines knows a lot about its frequent flyers. Now it wants to use that data to improve revenue. That's sound strategy.

If you're a high-value American Airlines customer, the carrier knows a lot about you. Now it wants to leverage that data in a more sophisticated way.

American's bare-bones basic economy fares are about to start appearing on long-haul routes.

While Mandarin Oriental's loyalty program doesn't offer the same lucrative points that many competing programs have, it does have some valuable perks. Best of all, the program is free and accessible to everyone.

When will the other big hotel companies like Marriott and Hilton begin to take the sharing economy more seriously?

A new loyalty program coming from Airbnb may be the final straw that gets business travelers to switch to the service.

A first-time business class flyer might love the dog-and-pony show United Airlines promised with its Polaris service. But your average frequent flyer prefers a more consistent experience, even if it's not as strong.

The direct booking wars are the true infinity war, at least in hospitality. In other words, don't expect a truce anytime soon.