Articles tagged “online travel agencies”

While the cruise industry's dismal record on sustainability hasn't yet sparked concern among most cruise passengers or inspired major changes, small cruise operators are stepping up their game on green practices.

Some religions take it on faith that their messiah will come, but they stoically accept that the arrival has been delayed indefinitely. Similarly, Despegar believes that the online travel revolution will sweep Latin America, but it accepts that the glorious moment has been delayed indefinitely. Consumer financing is its secret sauce to sustain itself while it waits.

It's easy for hotel chains to spend time and resources on their highest loyalty spenders. But there is plenty of money to be had at the other end of the tier as well.

The past year has been a horror show for India's aviation sector. So MakeMyTrip deserves kudos for continuing to grow its air ticketing and overall sales despite the upheaval. But executives deserve criticism for the company's relentless unprofitability.

Expedia is moving toward simplifying the various brands and organizational units it has acquired over the years, and changes such as these are to be expected.

Travelzoo's founder Ralph Bartel has seen the value of his investment in the public company go from north of a billion to less than $100 million over two decades. Could the chairman of the company be seeking an exit with a sale to a buyer in Asia?

Online travel in the Middle East is not an opportunity to be scoffed at, and smaller online travel outfits and travel search engines are flexing their muscles against established portals like Booking.com and TripAdvisor to capture the increasingly digital traveler.

The CEOs of Booking Holdings, Expedia Group, and TripAdvisor all saw their total compensation fall in 2018, but only because 2017 was an exceptional year for each. Glenn Fogel of Booking and Mark Okerstrom of Expedia were each appointed as CEO in 2017, and Steve Kaufer of TripAdvisor received a long-term incentive award that was undoubtedly the envy of his peers.

Expedia wants to help put customers in touch with hotels to sort out travel complications. That seems like it would be a complicated dance because Expedia doesn't readily share much customer information with hotels, a longtime grievance in the lodging industry.

As modern marketing gets more complex, seamless delivery of marketing success requires a strong and well-executed operations strategy.