Articles tagged “us airways”

With an average of two mishandled bags per 1,000 passengers, neither airline is particularly stunning in the baggage handling. Small operational improvement such as this would help make the merger a win for consumers.

Butler was a highly unlikely candidate to cajole pilots into agreements since he has historically played a key role in gutting pension plans. But, behind the scenes, he managed to command the ears of both the pilots and Horton.

Game on. At this juncture, it's all systems go for the merger.

Pittsburgh has become a high-tech back office for companies like US Air and Google, and it would e a shame to send those jobs elsewhere.

US Airways pilots have dealt with labor strife for the past eight years and are signifying to management that they’re very willing to work with American pilots, especially given the potential for a pay raise.

Customer service via social media has become an essential part of running an airline. It can be used not only to immediately ease travelers' tensions, but it can show other travelers how they can expect to be treated.

DOT violations highlight only the most extreme cases of consumer infractions and don't account for the many lost bags, delayed flights, or unfriendly staff that impact consumers' view of either airline.

An American Airlines-US Airways merger would mean huge changes for the global aviation industry and travelers. But, sit back and relax: You won't feel much impact for at least a year.

US Air's Parker is no labor puppet, but he has one great quality that can bring many of the merged airlines' people together: he isn't American Air's Tom Horton.

Whoever made a bet on US Airways' stock fourteen months ago must be smiling big. Now AMR's creditors would like in on that happy action just a little bit.