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Airlines

Car rental companies are winning the travel industry’s popularity contest

Hugo Martin

Skift Take

Rental car companies’ ratings reach new highs with travelers that appreciate reasonable daily rates and the convenience of a shuttle van. Or maybe they just look good in comparison to the airlines.

American travelers are increasingly dissatisfied with the nation's airlines, but they seem pretty happy with the country's car rental companies. For the first nine months of this year, the U.S. Bureau of Transportation Statistics got 12,145 consumer complaints about airline

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