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Airlines

Did American or U.S. Airways lose more passengers' bags in 2012?

Samantha Shankman

Photo Credit: Fliers take their luggage from the carousel in Boston LoganAirport.  Flickr / Kim Brookes

Skift Take

With an average of two mishandled bags per 1,000 passengers, neither airline is particularly stunning in the baggage handling. Small operational improvement such as this would help make the merger a win for consumers.

Everybody's looking at how American and U.S. Airways' stack up in comparison to one another to see what strengths each airline brings in a potential merger whether it be on-time arrivals, leadership, or livery design. The good news is that the two airlines had a similar number of mishandled baggage reports filed for them in 2012 -- about 2 reports per 1,000 passengers. U.S. Airways performed slightly better yielding 2.09 mishandled baggage reports per 1000 passengers between January and November 2012. American received 2.81 reports per 1000 passengers. Bo

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