Expedia pay at hotel program paying off for hotels
Skift Take
Expedia Traveler Preference is a win for travelers and hotels, although Expedia will have to figure out if incremental bookings it receives will make up for the pay-at-hotel revenue hit. Meanwhile, Priceline reports that Expedia's program is still so small that Priceline hasn't really felt an impact.
Early hoteliers participating in Expedia’s “hotel collect” platform—where guests reserve a room on Expedia but don’t pay until they check into the hotel—are reporting positive experiences.
