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Hotels

The Services Chinese Tourists Want, But Aren't Getting, From Western Hotels

Eliza Ronalds-Hannon

Photo Credit: Hilton Hotels and Resorts launched a program called 'Hilton Huanying' to appeal to Chinese travelers.  Hilton Hotels and Resorts

Skift Take

The Chinese tourism boom shows no sign of stopping, so hotels interested in tapping in to a huge growth market should take note of these preferences.

With relatively expensive tastes and a penchant for hotel restaurants, Chinese tourists are most hotels' dream guests. Tack on the growth potential of this market, which expands every year, and the wisdom in appealing to Chinese travelers becomes obvious. But many hotels are failing to do so, and most aren't even trying. Responding

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