Skift Take
The TSA finally has something consumers like in PreCheck. Can it build on its success, or will bureaucracy and political squabbles confuse matters?
There is little love among the flying public for the Transportation Security Administration. Complaining about the TSA screeners that staff airport security gates, baggage control, and select transportation points around the United States has become as much a travel-related pastime as commenting on airline peanuts or mocking the safety instructions at the beginning of every flight.
But as 2013 came to a close, it looked as if the TSA was finally doing something people didn't respond to with knee-jerk hate: its PreCheck expedited traveler system. Of course, positive chatter about PreCheck was accompanied by complaints that the popularity of
