Subscribe
Login
Hotels

This App Is Like a Remote Control for Your Hotel's Concierge

Samantha Shankman

Photo Credit: The homepage for Alice, an app that lets hotel guests use their mobile phone to connect with concierges.  Alice

Skift Take

Hotels are starting to cater to guests who are more accustomed to ordering services on apps than in person. The complete hotel experience from check-in to check-out is on track to become more high-tech in coming years.

[gallery ids="121637,121633,121634,121636,121635"] Guests arriving at certain boutique hotels in the U.S. will soon be able to order room service, book a spa, or reserve a table all with a few taps. A new app ALICE aims to improve guests' experiences while streamlining hotels' operations to make staffs' responses quicker. Guests at these properties will be prompted by check-in staff or email to download the app. Hotels guests only need to download the app once

Get unlimited access with Skift Pro.

Subscribe now for complete access to Skift.com's trusted coverage of the travel industry.

Apple Pay, Google Pay, Paypal, VISA, Mastercard, Discover, American Express

Already a subscriber? Login