InterContinental Hotels Seeks to Expand Traveler Appeal with Amadeus Technology Partnership


Skift Take

InterContinental Hotels is savvy to recognize that it needs to go beyond the low-hanging fruit of converting lookers into bookers, and needs to be involved in earlier and later phases of the guest journey. Amadeus has experience with some of these things on the airline side of things, but it remains to be seen how effective it will translate into hotels.

InterContinental Hotels Group wants to get deeper into all phases of the travel cycle -- not just the planning and booking part -- so it entered into a strategic technology relationship with Amadeus to further those ambitions. Amadeus stated in a blog post today that the agreement with IHG supports