Survey Shows Vacation Rental Owners' Love-Hate Relationship With HomeAway and Airbnb


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The "little guys," in this case owners of a vacation rental property or two, feel powerless and at the mercy of the giant vacation rental sites. The sites have to balance the needs of the professional property managers and the individual owners and guess who is coming out on top.

Vacation rental owners have a lot of gripes with the largest vacation rental sites and they blasted many of them, including HomeAway, Airbnb, Flipkey and CraigsList in a global survey. Some 684 vacation rental owners (80%) and property managers (20%) responded to an online survey in April and May conducted by NeedMoreRentals, which is based in the UK and provides services to vacation rental owners and property managers. "While respondents were very forthcoming with answers relating to productive listings sites and those wi