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Budget Travelers Less Satisfied With London Airports Than Business Flyers

Samantha Shankman

Photo Credit: The sign at London City Airport.  Flickr / Leon Brocard

Skift Take

Although these scores are high in comparison to, let's say New York's LaGuardia Airport, they indicate that there's room for improvement -- not a bad conclusion for a research firm that advises destinations on such initiatives.

Airline passengers flying into London can broadly expect a certain level of service based on the carrier that they're on, according to LJ Research, which uses independent surveys to advice tourism and destination marketing clients. The research company surveyed 14,000 visitors to London who arrived by plane and

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