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Rival Hotel Chains Respond to Marriott's Wi-Fi Blocking Practices

Samantha Shankman

Photo Credit: Women work on their laptops in a hotel lobby between conference sessions.  Flickr / smannion

Skift Take

These hotel brands purport that they do not block guests' or meeting attendees' personal Wi-Fi networks, but many do require that guests are a part of their loyalty program in order to exchange email addresses for free service.

The controversy over hotels' Wi-Fi fees grew last week as news spread that Marriott International had jammed conference attendee's personal Wi-Fi networks at the Gaylord Opryland Resort and Convention Center in Nashville, Tennessee. This allowed Marriott to charge conference exhibitors $250 to $1,000, per access point, to use the Gaylord’s Wi-Fi connection. Access points provide Wi-Fi to hundreds of conference attendees, according to a Marriott spokesperson. Marrio

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