U.S. Travelers Want Airports to Track Their Mobile Devices


Skift Take

FlightView has somewhat of a utopian vision where mobile devices tracked by airports aren't attached to passenger identities. In the real world, it's not clear how private this mobile tracking actually would be.

Navigating through many U.S. airports requires courage, stamina and an abundance of patience, and more than half of passengers say they'd let an airport track their mobile devices if it meant getting accurate, updated wait times to help alleviate airport stressors. The caveat is that travelers wouldn't want to give up any personally identifiable information in the process. FlightView, a flight information company, released the results of its latest survey revealing 53% of U.S. travelers would let airports track their mobile devices without giving up personally identifiable information if it meant getting real-time updates on security lines, wait times at Customs and ticket counters, walking times between gates and more. The survey's demographics include 63% leisure travelers and 37% business travelers from 2,104 respondents polled from across the cou