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Refugees from United's MileagePlus Program Find Loyalty With Other Star Alliance Partners

Grant Martin

Photo Credit: Staff from Star Alliance airlines welcome EVA Air to the Star Alliance family. The staff representatives pose on a stage specially created for the EVA Air joining ceremony, with an EVA Star Alliance branded aircraft as part of the backdrop.  Star Alliance

Skift Take

The problem isn't Star Alliance, the problem is United.

Last week, after a long trip to Asia on United, a colleague came into my office and showed his United mileage balance to me. Most legs on his trip had earned the standard two or four thousand miles, but one leg in particular stood out: a very short trip that earned 8,000 miles. My colleague thought that a mistake had been made. In reality, he was profiting from the new rules just instituted by United's new MileagePlus program. The changes, announced last year, went into effect on March 1st and dramatically

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