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Airlines

The 19 Passenger Types You’ll Meet on Your Next Flight

Marisa Garcia

Photo Credit: Number 16: The sleeper.  Flickr / Edward Simpson

Skift Take

It’s a comfort to know that the EU takes this passenger experience stuff seriously.

We flyers may think of ourselves as Economy, Business or even First—in line with the cabin class we can afford to fly—but that’s not how a study funded by the EU Commission classifies us. Instead, this three-year study grouped passengers into nineteen distinct types—and they’re not very flattering. The mean passenger classifications formed part of the reports on cabin issues prepared by the VR-HyperSpace program—a collective of some of the best minds in Europe working with an Aviation Advisory Board of specialists in the fields of design, and the passenger experience. VR-HyperSpace determined each of us fall into one of these 19 Y categories. (Possibly more than one.) The Aisl

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