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Airlines

Why Airlines Can’t Win With In-Flight Wi-Fi

Grant Martin

Photo Credit: A promotional image from Delta showing everything humming along just fine.  Delta Air Lines

Skift Take

Until it begins working according to the standards many expect, perhaps it would be best for airlines to price the future accordingly.

Five hours into my United flight from San Francisco to Beijing, I’m only one hour into my streaming in-flight movie. The wireless connection serving up Internet and in-flight movies is temperamental at best and nonexistent at worst, and I find myself mashing the reload button on Ben Affleck’s stalled out face over and over again, taking out my anger on a completely fictional movie character. I’m not the only passenger having problems. Search “In-flight Internet” or “Wi-Fi”

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