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Cruises

Latest Crisis Shows Carnival May Have Learned Its Social Media Lesson

Andrew Sheivachman

Photo Credit: Carnival Liberty leaving Venice in 2005. Flickr / Wouter van Doorn

Skift Take

Cruisers deserve up-to-date information online from cruise lines, whether or not a safety incident has occurred.

For several years, Carnival Cruise Line had a reputation for poor communication and delayed reactions when safety incidents occur at sea. But the company's response to the latest crisis onboard one if its vessels shows it may have become more open and communicative. A fire broke out Monday in the engine room of the Carnival Liberty while the ship was docked in St. Thomas. No one was hurt and the blaze was

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