Video: Changing Guest Demographics and the Future of Hotels
Jason Clampet
Skift Take
All guests are not alike and hotel brands need to know how to talk to each of them.
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https://www.youtube.com/watch?v=7iC8oLqhS4g
Eric Pearson, chief information officer at InterContinental Hotels Group, addressed the topic of “The Right Way to Talk to Different Demographics Across the Guest Journey” at
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