Skift Take
Mentoring programs may be one of the more effective hospitality human resource strategies that money can't necessarily buy.
Some employers frown upon employees becoming too friendly in the workplace, believing it leads to lower productivity. It turns out, though, that combining mentoring and friendships was beneficial for employees at luxury hotel properties in South Korea.
Researchers from The Hong Kong Polytechnic University's School of Hotel & Tourism Management reached this conclusion by surveying hotel employees earlier this year to find out whether mentoring is an effective human resources strategy to reduce work-related stress in hotels.
The study defines mentoring as a senior employee helping less experienced employees adapt to a company's culture, improve their performance and develop their career trajectories.
Some 438 room, and food and beverage employees at 13 luxury ho
