5 Takeaways From Conversations With Top Hotel CEOs and Executives


Skift Take

Hotels have a lot to worry about these days. The direct booking wars have no clear frontrunner, Airbnb is on the rise, and millennials are an increasingly elusive customer base.

We looked at hospitality trends for a recent episode of the Skift Podcast, which explored how top executives deal with the push for direct booking, the rise of the sharing economy, tricky opportunities in Cuba, and more.

Hotel executives from all over the world were in New York recently for the NYU International Hospitality Industry Investment Conference, and Skift editors Deanna Ting and Greg Oates recorded interviews with many of them.

Ting and Oates join Skift podcast host Hannah Sampson and clips from Marriott International president and CEO Arne Sorenson; Choice Hotels president and chief operating officer Pat Pacious; Virgin Hotels CEO Raul Leal; AccorHotels CEO of Hotel Services for North and Central America Christophe Alaux; and Red Lion Hotels CEO Greg Mount and CFO Brian Quinn.

Here are five takeaways from the conversation:

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