Subscribe
Login
Hotels

Former Starwood CEO: Travel Remains Inconvenient, Anonymous, and Uncertain

Sarah Enelow

Skift Take

The former CEO of Starwood says the hospitality sector hasn't yet reached its potential when it comes to sophisticated personalization and quick problem solving.

Editor's Note: This is a series of video interviews from the Skift Take Studio, presented by Mastercard, that were filmed at this year's Skift Global Forum. During the 2016 Skift Global Forum,

Get unlimited access with Skift Pro.

Subscribe now for complete access to Skift.com's trusted coverage of the travel industry.

Apple Pay, Google Pay, Paypal, VISA, Mastercard, Discover, American Express

Already a subscriber? Login