Skift Take
Corporate travel is finally starting to learn lessons from the consumer travel space, mostly because business travelers have been trained by their leisure travel to expect robust booking tools and more control over their trips. The travel management companies that focus the most on improving their traveler-facing technology will win this battle, and improve their clients’ travel experience in the process.
[caption id="attachment_212320" align="alignright" width="240"] Download your copy of Skift Megatrends 2017[/caption]
This month we released our annual travel industry trends forecast, Skift Megatrends 2017. You can read about each of the trends on Skift, or download a copy of our magazine here.
Download Your Copy of Skift Megatrends 2017
While the corporate travel ecosystem is resistant to change, shifting traveler behavior and the primacy of mobile as a booking channel are compelling travel management companies to refine and retool their technology.
Experts expect further consolidation in the space, as major industry players look to pivot to a more technology-focused strategy instead of the traditional service-based model.
Corporate travel companies are learning from consumer
