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Video: Priceline CEO Glenn Fogel on How Artificial Intelligence Will Make Travel Seamless

Brian Sumers

Photo Credit: Priceline CEO Glenn Fogel is bullish on artificial intelligence, but said it may take some time before it makes the travel experience seamless. Skift

Skift Take

We've heard for several years how travel brands will use new technology to make travel seamless. We wish it would happen next year. But it sounds like we'll have to wait awhile. Perhaps someday we'll get there.

Priceline Group CEO Glenn Fogel said he hopes someday his company's artificial intelligence platform knows customers better than the neighborhood travel agent of the 1960s, '70s, and '80s. "That new system will never forget what your preferences are, will know you even better and will be able to look throughout the world at everything," he said at last month's Skift Global Forum in New York. Perhaps, Fogel said, the AI of the future will activate when it knows a traveler's flight i

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