Video: Hilton Pledges to Keep Innovating for the Next 100 Years

Photo Credit: Hilton executive vice president and chief commercial officer Chris Silcock spoke at the inaugural Skift Tech Forum in Silicon Valley in June 2018. Skift
Skift Take
Hilton knows that while technology can be a great problem-solver, the company can't ever forget that it's rooted in the hospitality industry, where, oftentimes, service and true hospitality simply can't be automated.