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Cruises

Carnival Expands Internet of Things to More Ships

Andrew Sheivachman

Photo Credit: John Padgett, chief experience and innovation officer of Carnival Corp., speaking on May 27, 2019 at Skift Tech Forum 2019 in San Francisco, Calif. Skift

Skift Take

Carnival has been talking about the Ocean Medallion for a while now. Expect the technology to be deployed on more ships soon, with new improvements to guest experience in the process.

Carnival Corp. has had ambitious goals for its data-fueled Ocean Medallion initiative aimed to bring a personalized experience to guests using internet of things technology. Progress has been slower than expected in terms of deployment across Carnival's various brands, but Carnival as an organization is still reaping rewards from advanced data analytics. John Padgett, chief experience and innovation officer of Carnival Corp., told attendees at Skift Tech Forum 2019 in San Francisco that the Crown Pr

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