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Business Travel

Why Google Thinks Machine Learning Will Be a Game Changer for Travel

Brian Sumers

Photo Credit: Oliver Heckmann of Google, left, speaks with Skift Executive Editor Dennis Schaal on May 27, 2019 at Skift Tech Forum. Heckmann said he is bullish on machine learning.  Skift

Skift Take

Some people can happily go all over the world without speaking the local language, and they still feel comfortable. But many others get nervous when they can't understand what's being said. If Google Translate ever gets so good that people can translate anything, anywhere, it could change how the world travels.

No industry is benefiting more from advances in machine learning than travel, Oliver Heckmann, a Google vice president for engineering, said Thursday at the Skift Tech Forum in San Francisco.  "Machine learning is probably changing our entire industry more than any other industry in the world, for one reason," Heckmann said. "Language barriers are a huge obstacle for our customers traveling to other places and experiencing other cultures. The advances in machine learning dir

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