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IHG CEO: Guests Are Pressuring Hotels to Reduce Plastics, Not Governments

Sarah Enelow-Snyder
IHG-Kimpton-Fitzroy-London-bathroom-with-bulk-toiletries

Photo Credit: The Kimpton Fitzroy London featuring bulk toiletries. IHG is working on cutting miniature plastic toiletry bottles.  InterContinental Hotels Group

Skift Take

For IHG, governments are behind the curve in helping to reduce plastic waste. The real influence comes from its guests, whose awareness and expectations have increased exponentially in the last couple of years.

InterContinental Hotels Group announced plans to replace its single-use plastic toiletry bottles with “bulk-size amenities” by 2021 globally, in an effort to curb plastic waste. [caption id="attachment_251902" align="alignright" width="300"] IHG CEO Keith Barr told Skift about the company's plastic-reduction plans, photo by Skift.[/caption] Plastic awareness has gained serious momentum in the last couple of years, but IHG CEO Keith Barr sees the real pressure coming from guests, not new government legislation. “Governments collectively haven’t taken significant action in this space,” Barr told Skift. “You’ve got municipalities and local jurisdictions, but the reality is our coll

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