Corp Travel Buyers Have a Hard Time Keeping Programs Simple


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Travel buyers know that simplifying their programs can lead to major benefits for their organization. Corporate travel, unfortunately, is anything but simple.

Building a corporate travel program entails building a variety of partnerships with both travel and technology companies. It should come as no surprise that reducing complexity is a priority for travel buyers, even if their companies don't look at things the same way. New research, however, finds that it's not just internal priorities that are preventing simpler travel programs from taking shape. The Simplifying Managed Travel 2020 report from ACTE and HRS polled 227 corporate travel buyers between September and October 2019 to discover how companies are working to simplify their travel offerings. Unsurprisingly, travel buyers are keen to make things simpler but face a number of organizational and technological roadblocks; 97 percent of buyers said more effective business travel programs support their compa