Skift Take
Travel companies are having to adapt not just to a new world for their customers, but for their staff too. This might be a temporary change, but when things return to normal, will our working habits revert as well?
On March 2, an employee at Travel Republic, a large online travel agency based in the UK and owned by Dnata, tested positive for coronavirus.
The company acted swiftly, closing the office the following morning, undertaking a deep clean, and implementing flexible working arrangements for staff.
A day later the office reopened.
“Staff have been provided with guidance concerning continued monitoring of their personal health, and measures have been imposed across our whole organization to ensure hygiene best practice is followed,” a spokesperson said.
The above scenario is one that looks increasingly likely to play out in businesses across the world. The travel, tourism, and hospitality industry is reeling from the outbreak and spread of coronavirus, which is prompting many people to cancel trips and stay at home. But at the same time these companies are responsible for the wellbeing of their own employees. How are they preparing themselves for a period of what could be sustained uncertainty?