European Airlines Want EU to Relax Passenger Refund Rules
Photo Credit: Passengers at Frankfurt International Airport in Germany. European airlines want the EU to permit them to issue vouchers rather than refunds for cancelled flights. Unsplash / Romain Mathon
Skift Take
For years Europe has led the way in passenger refund rights. If the EU bends, it is safe to assume the airlines would find away to continue the relaxation beyond the end of the pandemic.
European airlines on Thursday renewed a push to relax refund rules as EU auditors and the European Commission started separate probes into air passenger rights and whether they were being respected.
At the start of the COVID-19 pandemic a year ago, carriers sought to suspend EU rules requiring refunds for cancellations. They instead issued vouchers to customers as hundreds of thousands of flights were grounded.
European auditors began investigating on Wednesday to asses
