Skift Take
Most hoteliers would rather not think about their payment tech, as long as it works. But payment habits are changing, and so is payment tech. Hoteliers — and hotel tech vendors and investors — will want to be on top of these changes, especially now that revenues are suppressed.
Payment habits are in flux. Broadly speaking, cash is on the decline while digital payments are on the rise.
Mobile wallets offer "big tech" opportunities to enter the payment space, and major travel companies like Booking Holdings are also increasingly interested in offering payment solutions to its customers to reduce friction and add revenue streams.
Alternative payments options like buy-now-pay-later and account-to-account payments offer consumers with alternatives to credit cards, and can be a way for hotelier
