Marriott CEO Frames Yacht-Like Cruises as a Bet on Luxury and Loyalty
Marriott International CEO Anthony Capuano on Tuesday toured the Evirma, the first sailing vessel in The Ritz-Carlton Yacht Collection. Capuano said in an interview that yacht-style cruises on the 623-foot Evrima — which hosts fewer than 300 people at a time — represent an important pillar of growth for the world's largest hotel operator by pulling the levers of loyalty and luxury.
More than 70 percent of the bookings since the first October sailing has come from members of Marriott's Bonvoy loyalty program, and the company sees the yachts as a way to fill in the matrix of interest in its program members.
"Luxury is a big part of the appeal of the Bonvoy program and a big driver of engagement with Bonvoy," Capuano said.