Hilton Links Brand Success to Workforce Happiness


Skift Take

Today’s edition of Skift’s daily podcast looks at Hilton’s happiness equation, Delta’s South American boast, and Bhutan’s gold bounty.

Series: Skift Daily Briefing

Skift Daily Briefing Podcast

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Good morning from Skift. It’s Thursday, March 23. Here’s what you need to know about the business of travel today.

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Episode Notes

When Skift asked Hilton how it's updating its brands for a new era, it was expecting to hear mostly about color palettes and breakfast options. But the company instead said workforce satisfaction was the most important factor. Senior Hospitality Editor Sean O’Neill reports the company believes a happy workforce will help its 19 brands thrive.&nbs