Spanish Authorities Clear Amazon, Booking, Tripadvisor Over Alleged Fake Reviews

Key Points

• Spain's CNMC cleared Amazon, Booking Holdings, and Tripadvisor of facilitating fake reviews.
• The investigation was initiated after a complaint by the Spanish consumer organization OCU.
• A consumer rights authority will further examine the complaint for potential consumer protection violations.

Summary

Spain's anti-trust agency, CNMC, cleared Amazon, Booking Holdings, and Tripadvisor of facilitating fake reviews following a complaint by the Spanish consumer organization OCU. While no wrongdoing was found by CNMC, the complaint has been forwarded to a consumer rights authority for further examination. Additionally, Amazon, Booking, and Tripadvisor, along with other companies, have formed a Coalition for Trusted Reviews to combat fake online reviews.