Hyatt Signals Strength in Business Travel, Loyalty, and All-Inclusives

Photo Caption: A view of the bed and headboard in a standard king guestroom at the Hyatt Centric Ballygunge Kolkata, which opened in 2024. Source: Hyatt Hotels
Skift Take
For months ahead, Hyatt is seeing business travelers and convention-goers flocking back to its properties while hordes of sun-worshippers continue to descend upon its all-inclusive resorts, especially in Cancun.
Hyatt reported results for the first few months of the year, highlighting the hotel group's growth amid broad resilience across the travel sector.
The Chicago-based hotel chain saw significant booking increases, thanks partly to strong demand from business travelers, guests at its all-inclusive resorts, and a surging loyalty base.
Here are a few highlights from Thursday's earnings call.
Taylor Swift effect "I see many, many points of proof that this is going to be a solid year," said president and CEO Mark Hoplamazian during an earnings call. "Yes, the elections will negatively impact the D.C. area and travel in November for the fourth quarter. It's also true that the Olympics will positively affect the third quarter in Europe." "Of course, we also have to mention Taylor Swift, who continues to grow GDP for t