Marriott Deal With DOJ Signals Stricter Compliance With Accessibility Rules


Skift Take

The issues the U.S. Department of Justice raised with Marriott weren't particularly unique to the hotel operator and are actually pretty common in the industry. This deal might lead to sector-wide change regarding accessible rooms.

Marriott has agreed to a deal with the U.S. Justice Department to address barriers faced by individuals with disabilities in booking accessible rooms.

The deal, reached quietly last week, ensured compliance with the Americans with Disabilities Act (ADA) across hundreds of Marriott-branded U.S. hotels. [See the settlement agreement embedded below.]

Marriott denied wrongdoing and admitted no liability, and paid a $50,000 civil penalty.

Why the Marriott Deal Matters

Many other hotel companies of all sizes will seek to follow Marriott's adopt