This Tech Deal Targets Payment Inefficiencies in Thai Hotel Sector

Photo Credit: Latin American payments platform dLocal has teamed up with hospitality management software Cloudbeds to streamline payments for hotels and property managers in Thailand. Pexels / cottonbro studio
Skift Take
Thailand’s tourism boom isn’t just calling for new resorts or luxury upgrades, it’s demanding a deeper fix: the overhaul of outdated, fragmented payment systems that mar the entire guest experience.
Latin American payments platform dLocal has teamed up with hospitality management software Cloudbeds to tackle a common challenge for Thai hoteliers: inefficient payment systems.
As Southeast Asia moves towards a digital economy, Thailand is expected to transition to a cashless society by 2028. This is faster than most other countries in the region, according to a survey by Visa.
Payment automation is essential for the growth of Thailand’s hospitality industry, projected to reach almost $2 billion by 2030.
Hotels throughout the country often wrestle with outdated systems — a mix of clunky legacy infrastructure and fragmented payment solutions.
High cross-border fees, manual reconciliation, and the difficulty of accepting both international and domestic payment methods all present significant barriers. This can deter international tourists and add layers of complexity for local businesses.
The dLocal-Cloudbeds collaboration aims to solve this c