Starwood CEO Defines the Future of Hotels in ‘Age of Great Change’
Photo Credit: Rendering of the W Mumbai. Starwood
Skift Take
With exponential growth in global wealth and connectivity, Starwood anticipates the next phase of hotel innovation will revolve around personalization.
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Starwood Hotels & Resorts CEO Frits van Paasschen is regarded as one of the brightest minds in the hospitality industry, which was on full display this summer at the hotel group’s annual Rendezvous sales pow wow in New Orleans. Starwood operates nine hotel brands: W Hotels, Westin, Sheraton, St. Regis, Starwood Luxury Collection, Le Meridien, Four Points by Sheraton, Element and Aloft.
Previously the CEO of Coors and GM of Nike Europe before moving into hospitality in 2007, van Paasschen has injected his lifestyle brand expertise into the Starwood brand building machinery. No hotel company has created and delineated hotel brand stories as well as Starwood.
During his 22-minute presentation at Rendezvous, van Paasschen defined today’s shifting global travel economy, tomorrow’s hotel trends and how his company is adapting to those trends ahead of the curve.
The following is a slightly abbreviated transcript of Frits van Paasschen
