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The Number of Delayed and Lost Bags Reaches Ten-Year Low in 2013

Samantha Shankman

Photo Credit: Bags wait on the carousel at Seattle-Tacoma International Airport.  Flickr / Robert Donovan

Skift Take

The rate of delayed and lost luggage is dropping as passenger numbers rise, but it's necessary to remember that those passengers may also be checking fewer bags due to an increase in fees over the past decade.

For flyers that constantly complain about shrinking seat size, rising food prices, and lengthier boarding times, there is at least one area where the flying experience is improving. The number of mishandled bags decreased 17.2 percent to 21.8 million bags worldwide in 2013, says a new report from industry IT specialist SITA.

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