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Survey: Nearly 80% of Hotel Professionals Aren't Happy With Their Pay

Dan Peltier

Photo Credit: A Four Seasons employee helping guests. Four Seasons

Skift Take

As it gets more complicated to trace where a booking actually came from hotels' sales and revenue teams are one group in the online travel booking ecosystem bearing the brunt of this.

Only 20% of hotel sales executives and revenue managers would recommend their compensation plans to others a new survey finds. The goals hotel brands give their sales and revenue teams play a big role in keeping incentive pay down for these employees and help lead to the dissatisfaction, according to a survey from ZS, a global business and marketing solutions firm, and HSMAI, which received responses from more than 500 hotel sales and revenue executives from the U.S. and C

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