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Ground Transport

Avis Budget Is Disappointed With Its U.S. Business Traveler Car Rentals

Dan Peltier

Photo Credit: The Avis rental office at Seattle-Tacoma International Airport.  flickr.com / Atomic Taco

Skift Take

Business travelers want convenience above all else and that's something rental car companies aren't the best at delivering, especially on their outdated websites that don't offer user-friendly experiences.

Avis Budget Group's CEO claims the company hasn't felt any significant effects from the mainstreaming of ride-hailing apps like Uber and Lyft, but Avis' disappointment with its business car rentals indicates some holes in that argument. Telling analysts and investors during the company's third quarter earnings call on Tuesday that "we're consistently just a little bit disappointed with commercial volumes for us across the Americas," CEO Ron Nelson neglected recent statistics pointing to U.S. business travelers' preference of Uber and other ride-hailing apps. â€

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