What Millennial Travel Professionals Envision for the Future of Travel


Skift Take

Millennial travel habits tell us as much about broader, changing trends as they do the preferences of just one age demographic.

Some 80 millennial travel professionals entered the Onyx Room at the Park Hyatt New York last January to talk about what they know, not think, the future of travel will look like. The room, with its color-changing walls and tables circling a soapbox-like stage, was the base for the inaugural Young Travel Professionals FutureTravelLab conference that asked attendees to collaborate and tell the older travel professionals and advisors in the room what millennial travel means. This month the organization released a report based on ideas and discussions from the conference, which included anonymous quotes from conference attendees along with key learnings from that day. Attendees were hoteliers, travel agents, tour operators, and startup founders from 10 U.S. and international cities and the average attendee age was 29. Some 29% held manager positions and 17% were self-described CEOs. These quotes touch on the main themes facing millennial travel professionals as they grapple with a slow-moving industry, often resistant to change, that views this generation as a mas