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Airlines

Virgin Australia's Convertible Check-In Desks Do Both DIY and Full-Service

Marisa Garcia

Photo Credit: Virgin Australia SITA Hybrid Desks/SITA Virgin Australia

Skift Take

Self-service is the future, but not everyone is ready for that. Having systems that can switch back and forth between full-service and self-service is a very smart solution.

[gallery ids="162962,162963"] Virgin Australia has installed SITA’s new flexible passenger check-in technology at its new domestic terminal at Perth Airport. The new common-use hybrid desks can switch from self-service bag drop mod

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