3 Ways Salesforce's Purchase of Slack Will Shake Up Corporate Travel đź”’


Skift Take

The $27 billion software deal creates a new melting pot of users for travel tech platforms to tap in to. The race is on.

A coming together of two software titans will not only impact the way most companies do business in the future, it could redefine how they manage and book their travel. Salesforce, a customer relationship management platform, entered into an agreement last week to acquire messaging service Slack for $27 billion. In essence this creates a new entity that brings together sales and marketing teams from its 150,000 client companies with Slack’s 10 million daily users under the same roof. Both are platforms that encourage users to make their own tools. “Together, Salesforce and Slack will create the most extensive open ecosystem of apps and workflows for business and empower millions of developers to build the next generation of apps, with clicks and not code,” Salesforce said in its statement announcing the deal.

Join Us for the Skift Short-Term Rental and Outdoor Summit - December 9-10

The word to pick out here is “ecosystem” and the acquisition is a defining moment. While the purchase gives Salesforce the opportunity to cross-sell its sales and marketing products to Slack users, travel companies should take note of the much expanded, and data-rich, collective of hyper-connected employees that’s just been created. As the ink dries, consider these three scenarios that could play out. More Travel Platforms Pile In To Build Slack Apps In June this year, Slack launched Slack Connect to let users integrate their own company's channels with other companies — so they're not just chatting among themselves. So far there are 52,000 organizations working in Slack Connect. Slack also integrates with 2,400 apps. But to date, there's just