Skift Take
Carnival is going to retrofit its massive fleet to expand onboard emergency power, but generating some candor out of this insulated executive team will be a much more difficult task.
Update: Here are some of our favorite tone-deaf quotes from Carnival officials during the conference call:
Howard Frank, COO, on the Carnival Triumph fiasco: "Although our emergency generator power was not adequate to provide effective passenger comfort, the emergency systems we had on board are in accordance with and, in fact, go beyond the latest regulatory guidelines.
"But having said that, we will make the changes necessary to provide even greater redundancies to our shipboard systems and, in the event of a loss of power, to increase the emergency generator power to provide a more effective level of comfort to the passengers and crew on the ship."
CEO Micky Arison on the booking hit from the Triumph: "I mean, it wasn't at all -- let me put it this way. It wasn't anything like we've had in the past, September 11 or other issues. We had nothing like that. It wasn't -- we didn't go negative, plus we didn't have lots of cancellations. Yes, okay. But we had a double-digit dec
