Skift Take
Offering their services online isn't a "favor" that airlines and other travel companies are doing to consumers, but in fact the opposite: online sales bring down the overall costs in most cases for these companies, and finally rules are on parity in UK to reflect that.
UK airlines, travel companies and retailers will [from this week] be banned from charging excessive fees when people make credit or debit card payments online. (Full guidelines document embedded below.)
Customers are currently being charged as much as £12 to use their cards when they pay, though the transactions can cost as little as 20p to process.
Jo Swinson, consumer minister, said companies had been getting away with using hidden charges to "rip people off" for far too long.
Surcharges have risen dramatically in recent years, particularly among low-co
