Airline News

Meet the new O'Leary. Same as the old O'Leary. Not like that's a bad thing.

Who's more important to the airlines: shareholders or passengers? Take one guess.

Knowing where interest in flight searches comes from for each destination is crucial for all players involved in the travel ecosystem and these charts show where interest was concentrated for major U.S. cities for the summer months, one of the busiest travel seasons.

Technology promises to improve the passenger experience around the world, with projects ongoing in every region, but dramatic growth in Asia makes it the perfect testing ground for cutting-edge programs.

The Baubax Travel Jacket is the modern-day equivalent of the geeky pen holder/pocket protector and shows how freaked out a lot of people are about the stress of the airport and passenger experience. Warning: Don't give a romantic hug as a sendoff at the airport to someone wearing one of these contraptions. You might puncture something.

Soon, your tickets to Cancun may come with nothing more than a seat and a barf bag.

Other airlines will feel more comfortable charging fees to encourage travelers to book directly if Lufthansa's plan works. Travel agents and other intermediaries will be in trouble if this becomes a trend.

Passengers do choose what airline to fly based on network advantage. Fares too. But it is good to see any airline work to turn around a blemished image by focusing on the customer. Friendly never hurts.

By crushing passengers knees, airlines might just be shooting themselves in the foot.

Diversity matters, especially for the passenger experience, and the U.S. airline that starts to usher in change has a lot to gain.